Lylamod.com will continue to bring you ease and comfort via our fashion for hire during this period. To make your dress hire experience as worry-free as possible, we would like you to know that:
We have taken all recommended steps to ensure the safety and adherence to the highest hygiene standards across our business.
- Our showroom remains closed;
- Your delivery options are limited to Standard shipping and Same-day shipping. We accept returns via courier only, and for your convenience it is pre-arranged by us.
- Our shipping carriers have adopted their own processes to provide contactless delivery service.
- We have taken additional health and safety measures in our store to protect our staff, delivery partners and customers while fulfilling your orders.
- All dresses will arrive clean and ready-to-wear.
- We've updated our Returns policy so we can serve you better and make it easier for you to try-on dresses in the comforts of your own home. For more information on what has changed, visit the FAQs page.
We sincerely apologize for any inconvenience caused and hope that you can bear with us during this unusual time.
In the meantime, we’d like to remind all our customers that you’re always welcome to rent the dress and try-on at home – as always, use our refund and exchange services if a dress does not fit.
Thank you for your continued loyalty and support. Please take care and stay safe.
Love you like a mom or daughter, Lylamod Xx